Cancellation terms until October 2022

We have changed our cancellation policy for winter bookings, in relation to COVID-19, so you can book your holiday with peace of mind today and leave your reservation!

Cancellation terms:

1 month before arrival:                     free

30 – 7 days before arrival:                        70% of the total arrangement price
6 – 1 days before arrival:                          90% of the total arrangement price
non arrival/ early departure:                  100% of the total arrangement price

Exception COVID-19

If, due to the Corona problem, an arrival should not be possible at short notice (case of illness with medical certificate, exit restrictions, travel warning, border closures, quarantine measures decided by the authorities or the employer, etc,. . . ), a free cancellation by the holidaymaker as well as the hotelier is possible at any time. Any deposit already paid will be refunded in full.

Since this is a special and demanding time for all of us, we ask you to let us know as soon as possible if you do not take your holiday with us. Thank you very much & stay healthy!

Valid for all direct bookings: e-mail & our homepage. Cancellations are only possible in written.